UKgov.digital defines a comprehensive framework for Digital Government Transformation through analysis of a number of UK case studies and the Gov.UK Design System.
- Open Sourcing Best Practices - Practices for sharing best practices, how Government's can better share and leverage common investments in common requirements.
- What is Digital Government Transformation? An interview with DWP Chief Digital Officer, detailing how he led Europe's largest transformation from waterfall to agile methods to digitize the Universal Credit system.
- Case Management KPIs - A clear structure for defining and monitoring case management KPIs is the key to HM Land Registry's high performance Digital Government.
- RPA - Robotic Process Automation - How AI "virtual workers" can be utilized to transform and streamline bureaucracy.