Lesson 1, Topic 1
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The Accessible Canada Act

digitalgov July 30, 2021
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On June 21, 2019, Bill C-81, the Accessible Canada Act, received Royal Assent and subsequently came into force on July 11, 2019.

As the Canadian Government explains:

“Accessibility in Canada is about creating communities, workplaces and services that enable everyone to participate fully in society without barriers.”

Federally regulated entities are required to:

  • Create accessibility plans: Federal employers must create accessibility plans in consultation with persons with disabilities, which describe the entity’s strategy to improve accessibility and meet their legal duties.
  • Develop feedback tools: Federally regulated entities will need to set up a mechanism to receive and address feedback from its employees and consumers, which can include complaints about barriers encountered.
  • Publish progress reports: In consultation with persons with disabilities, these reports will detail how the organization fulfills its accessibility plan and outlines its consultations.

Examples of published plans include Public Service and ProcurementNova Scotia and British Columbia.