Digital Transformation
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QA Testing at the UK Government
As they describe in their service manual the UK Government defines the essential role QA testing plays in delivering high…
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Service Design at GDS – What is Service Design?
Meg Douglas Howie, Lead designer on Gov.uk Verify, shares what service design looks like at GDS and what service designers…
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Learning from Heart FM – How Radical Digital Thinking Can Preserve Our Public Services
Webinar replay of Mark Thompson sharing cutting edge insights on how the public sector might adopt a 'Platform' strategy.
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Canadian Digital Government – There’s An App for That
In his inspiring TEDx talk Scott Brison described how the Canadian government needs to apply the capabilities of the digital…
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Gov 2.0 Expo 2010: Tim O’Reilly, “Government as a Platform for Greatness”
Tim O’Reilly coined the concept of Government as a Platform in this presentation and documented in this book section. He…
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Platform Service Design
Platform Service Design describes how the GaaP (Government as a Platform) model relates to and can become a component of…
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Digital Government in the USA
One of the principle goals of Cloud adoption for the USA Government is to drive more and better Digital Government…
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British Columbia – Exemplar Blueprint for Canadian Digital Government
BC offers a best practice model for Digital Government: Agile Service Design, Cloud Modernization and Blockchain Identity.
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British Columbia – A Model for Digital Government Service Design
The Government of Canada Digital Standards provides the high level guidelines for Canadian Digital Government. “Our goal is to provide…
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Service Design in Scottish Local Government
In this video Stephen Kyle, the Changing for the Future program manager from Dundee City Council explores Service Design in…
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